Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to providing excellent service and ensuring that you have a positive shopping experience. Please read our Shipping, policies below.
Shipping Policy
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Processing Time: Orders are typically processed within 1-3 business days after payment is received. Please note that some orders may experience slight delays due to high demand or external factors.
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Shipping Time: Delivery times vary depending on the shipping destination and the carrier. On average, orders will arrive within 7-21 business days. You will receive a tracking number once your order has shipped.
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Shipping Fees: Shipping costs are calculated at checkout based on your delivery address and the size/weight of your order.
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International Shipping: We offer international shipping. Additional customs duties and taxes may apply depending on your country’s import regulations. The buyer is responsible for any additional charges.
Cancellations
- If you wish to cancel an order, please contact us immediately at support@skoutley.com. Once an order is shipped, it cannot be canceled, but you may return it following our return policy.
Damaged or Defective Items
- If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue, and we will arrange for a replacement or a full refund.
Contact Us
If you have any questions regarding our Shipping, Return & Refund Policy, please feel free to contact us at support@skoutley.com or visit our support page.